Ethical Collection Is As Important As Diligent Protection

InformationWeek Weblog: Customer Data: "It's been two weeks since the University of Southern California revealed that a hacker had gained access to more than a quarter-million records of past applicants, and trust me when I say that the next big revelation is just around the corner. Somewhere, there's a big-named company wringing its hands over how to handle disclosing a breach of customer data that already occurred. Because when it comes to customer information, this has been the year of the fumble."