"For millions of everyday queries, there is one, simple, direct answer the user is seeking, but the current generation of search relegates consumers to sifting through links and then searching through the Websites themselves to find the answer. Many times users have to repetitively rephrase the query before they finally get the answer they want. That’s because today's search engines are still very sensitive to the way queries are constructed, returning different answers for variations of the same query."
The Ask.com Blog
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