Customer Service: One of the best known examples of how businesses are using Twitter is for customer service. We’ve all heard about @ComcastCares helping cable customers (even those that don’t use Comcast), but there are other examples. Dell has many employees (like @LionelatDell) who are tweeting about various things, but who are always happy to help a customer. @GEICO is another example."
Monday, August 16, 2010
9 Ways to Use Twitter for Your Business
"There is actually a lot you can do with Twitter, and more uses are being discovered every day. Every niche uses Twitter differently (lawyers may use it to get advice on cases, while programmers might find work through Twitter). How many of these ways do you use?
Customer Service: One of the best known examples of how businesses are using Twitter is for customer service. We’ve all heard about @ComcastCares helping cable customers (even those that don’t use Comcast), but there are other examples. Dell has many employees (like @LionelatDell) who are tweeting about various things, but who are always happy to help a customer. @GEICO is another example."
Customer Service: One of the best known examples of how businesses are using Twitter is for customer service. We’ve all heard about @ComcastCares helping cable customers (even those that don’t use Comcast), but there are other examples. Dell has many employees (like @LionelatDell) who are tweeting about various things, but who are always happy to help a customer. @GEICO is another example."
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